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Diversity Inclusion

Our Companies

Our individual companies support different sectors with products and services that meet the differing needs of businesses and consumers.

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Communications Ombudsman

The Communications Ombudsman provides support with resolving disputes between consumers and providers of mobile phone networks, broadband, landlines and PayTV.

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Energy Ombudsman

The Energy Ombudsman provides a free and easy to use dispute resolution service for consumers in the energy sector.

Flexible resolution services

Flexible Resolution Services

Flexible Resolution Services (FRS) offers a variety of dispute resolution solutions to suit a variety of sectors.

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Lumin

Lumin develops technology solutions to help build trust and provide improved dispute resolutions.

The internet commission

The Internet Commission

The Internet Commission promotes ethical business practice to counter hate speech, abuse, fraud, algorithmic bias, and misinformation, whilst protecting privacy and freedom of expression.

Want to learn more? We’re happy to help.