Our Companies
Our individual companies support different sectors with products and services that meet the differing needs of businesses and consumers.
Communications Ombudsman
The Communications Ombudsman provides support with resolving disputes between consumers and providers of mobile phone networks, broadband, landlines and PayTV.
Energy Ombudsman
The Energy Ombudsman provides a free and easy to use dispute resolution service for consumers in the energy sector.
Flexible Resolution Services
Flexible Resolution Services (FRS) offers a variety of dispute resolution solutions to suit a variety of sectors.
Lumin
Lumin develops technology solutions to help build trust and provide improved dispute resolutions.
The Internet Commission
The Internet Commission promotes ethical business practice to counter hate speech, abuse, fraud, algorithmic bias, and misinformation, whilst protecting privacy and freedom of expression.
Latest News
Aware but not assured: What's needed to increase consumer confidence in green energy?
Miatta Fahnbulleh Minister for Energy Consumers visits Energy Ombudsman
Menopause Awareness at Trust Alliance Group (TAG)
Celebrating our Colleagues
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