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Latest news and views from the Trust Alliance Group and our affiliated companies.
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Energy Ombudsman
Neo/Northumbria Energy: Advice for consumers and update on complaints
Dec 04, 2022
Energy Ombudsman
Energy brokers must be signed up to an ADR scheme by December 2022
Aug 18, 2022
Internet Commission
Trust Alliance Group secures new acquisition
May 05, 2022
Energy Ombudsman
Advice for consumers when suppliers cease trading [September 2021]
Sep 27, 2021
Communications Ombudsman
Response to Ofcom’s customer service report | 21 Aug 2020
Aug 21, 2021
Company News
Trust Alliance Group recognised as one of the UK’s Best Workplaces for 2021
May 06, 2021
Company News
Credit balance refunds: Putting money back in consumers’ pockets
Mar 17, 2021
Company News
Net zero: Consumers want 'green' action from energy and telecoms providers
Mar 09, 2021
Company News
Our CAM 2020 report is now live
Mar 09, 2021
Energy Ombudsman
Response to the government’s Energy White Paper | Dec 2020
Dec 14, 2020
Energy Ombudsman
Response to Energy UK’s Vulnerability Commitment | Dec 2020
Dec 01, 2020
Company News
Give SMEs access to redress to boost recovery
Nov 25, 2020
Company News
UK utilities in a world beyond coronavirus
Oct 07, 2020
Energy Ombudsman
Trust Alliance Group partners with Ofgem to deliver an improved customer experience for Microbusinesses
Oct 07, 2020
Company News
Are you ready for CAM 2020?
Sep 02, 2020
Company News
Covid-19 stops complaining in its tracks, survey finds
Aug 06, 2020
Company News
Covid-19: Businesses benefit from consumer patience during lockdown, as complaining grinds to a halt
Aug 06, 2020
Energy Ombudsman
Energy Ombudsman resolves more complaints as demand increases
Aug 03, 2020
Company News
Coronavirus: July 2020 update for consumers
Jul 01, 2020
Energy Ombudsman
Response to Ofgem’s latest coronavirus update | 8 Apr 2020
Apr 08, 2020
Company News
Coronavirus: Monday 6 April update for consumers
Apr 06, 2020
Communications Ombudsman
Coronavirus: Telecoms providers to lift broadband data caps
Mar 30, 2020
Communications Ombudsman
Consumers to benefit from end-of-contract notifications on telecoms services
Feb 14, 2020
Energy Ombudsman
Automatic energy switching compensation: media statement
Feb 12, 2020
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