close
arrow_back_ios
close
arrow_back_ios
close
arrow_back_ios
close
arrow_back_ios
close
News Banner

News

Latest news and views from the Trust Alliance Group and our affiliated companies.

61 results
Filters close
Categories
expand_more
6
24
17
1
1
10
2
Year of publication
expand_more
4
10
7
6
6
17
8
3
Energy og 1200x630
Energy Ombudsman

Neo/Northumbria Energy: Advice for consumers and update on complaints

Dec 04, 2022
Energy og 1200x630
Energy Ombudsman

Energy brokers must be signed up to an ADR scheme by December 2022

Aug 18, 2022
The internet commission
Internet Commission

Trust Alliance Group secures new acquisition

May 05, 2022
Energy og 1200x630
Energy Ombudsman

Advice for consumers when suppliers cease trading [September 2021]

Sep 27, 2021
Comms og 1200x630
Communications Ombudsman

Response to Ofcom’s customer service report | 21 Aug 2020

Aug 21, 2021
GPTW certified 2021
Company News

Trust Alliance Group recognised as one of the UK’s Best Workplaces for 2021

May 06, 2021
Tag og 1200x630
Company News

Credit balance refunds: Putting money back in consumers’ pockets

Mar 17, 2021
Tag og 1200x630
Company News

Net zero: Consumers want 'green' action from energy and telecoms providers

Mar 09, 2021
CAM 2020 news article th
Company News

Our CAM 2020 report is now live

Mar 09, 2021
Energy og 1200x630
Energy Ombudsman

Response to the government’s Energy White Paper | Dec 2020

Dec 14, 2020
Energy og 1200x630
Energy Ombudsman

Response to Energy UK’s Vulnerability Commitment | Dec 2020

Dec 01, 2020
Tag og 1200x630
Company News

Give SMEs access to redress to boost recovery

Nov 25, 2020
Tag og 1200x630
Company News

UK utilities in a world beyond coronavirus

Oct 07, 2020
Energy og 1200x630
Energy Ombudsman

Trust Alliance Group partners with Ofgem to deliver an improved customer experience for Microbusinesses

Oct 07, 2020
Tag og 1200x630
Company News

Are you ready for CAM 2020?

Sep 02, 2020
Tag og 1200x630
Company News

Covid-19 stops complaining in its tracks, survey finds

Aug 06, 2020
Tag og 1200x630
Company News

Covid-19: Businesses benefit from consumer patience during lockdown, as complaining grinds to a halt

Aug 06, 2020
Energy og 1200x630
Energy Ombudsman

Energy Ombudsman resolves more complaints as demand increases

Aug 03, 2020
Tag og 1200x630
Company News

Coronavirus: July 2020 update for consumers

Jul 01, 2020
Energy og 1200x630
Energy Ombudsman

Response to Ofgem’s latest coronavirus update | 8 Apr 2020

Apr 08, 2020
Tag og 1200x630
Company News

Coronavirus: Monday 6 April update for consumers

Apr 06, 2020
Comms og 1200x630
Communications Ombudsman

Coronavirus: Telecoms providers to lift broadband data caps

Mar 30, 2020
Automatic broadband compensation Five things you might not know
Communications Ombudsman

Consumers to benefit from end-of-contract notifications on telecoms services

Feb 14, 2020
Energy og 1200x630
Energy Ombudsman

Automatic energy switching compensation: media statement

Feb 12, 2020